Gorilla Task offers task management services on a subscription basis. This Refund Policy outlines when refunds may be issued for payments made to Gorilla Task, Inc.
1. Overview
Gorilla Task offers task management services on a subscription basis. This Refund Policy outlines when refunds may be issued for payments made to Gorilla Task, Inc.
2. General Policy
- Non-Refundable Fees: All subscription fees are final and non-refundable unless otherwise specified.
- Prorated Refunds: No refunds will be provided for unused portions of a subscription term.
3. Refund Eligibility
Refunds may be issued in the following scenarios:
- Service Disruption: If the Platform experiences downtime exceeding 72 consecutive hours and we are unable to resolve it.
- Accidental Payments: Refunds for duplicate charges will be provided.
4. Requesting a Refund
To request a refund:
- Contact info@gorillatasks.com with details of your issue.
- Include proof of payment and the reason for your request.
- Requests will be reviewed, and eligible refunds processed within 14 business days.
5. Changes to the Policy
We may update this Refund Policy as needed. Changes will take effect upon posting to the Platform.